Mean Girls Have Taught Me About Being Culturally Sensitive

Comments (0) Cultural Sensitivity Training, Diversity, Global Citizen, Online Manners, Women

Mean girls. No, I’m not talking about the Lindsay Lohan movie, but I am talking about the type of girls portrayed in that film. You see, I wasn’t the most popular li’l girl growing up. At times, I was bullied. Other...

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How Building Customer Loyalty Can Boost Business Growth

Comments (0) Customer Loyalty, Customer Service, Entrepreneur, Global Business

Customer Loyalty: Where the gold is for any business We’ve already seen the numbers and know that customer loyalty can make or break a business. But can customer loyalty help a business grow faster? Yes, it can. Customer loyalty programs...

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Why is Customer Loyalty Important to Your Business? Data-Driven Answers

Comments (0) Customer Loyalty, Customer Service

  Over the last few days, I've been sharing the importance of customer loyalty. But what does customer loyalty boil down to when we crunch the numbers? How does it impact your bottom line? What data can you expect to see...

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